Frequently asked questions and help

Find an answer to your questions about PeachE. If you are unable to find an answer than please submit a question at the section of th e bottom of this page. If you found the answer to a problem you were having than please also propose an answer for our review.


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FAQ List

Making a booking (2)

You can book multiple services for the one event.  At this stage you will need to repeat the booking process for each service you require. We hope to add the ability to select multiple services and make just a single payment for all these services in due course.

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PeachE does not encourage users to transact outside of the website.  We provide a number of benefits for users of the website such as scheduling, privacy settings, email reminders and cancellation protection. 

We are not responsible in any way for bookings that are transacted outside of the site between users.

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Travel and out of pocket expenses (2)

The PeachE booking functionality ensures that freelancers are not able to double book their services. However, the booking process does not include a buffer for travel time between bookings. 

Make sure to check that there is suitable travel time between the locations of the events if you are a freelancer and have multiple bookings on a day. 

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It is expected that customers cover any out of pocket expenses that arise from a service being performed by a freelancer.  For example, if a freelancer is performing a service at a sporting event then it is expected that the customer pay for the ticket to the event. 

At this point in time, any out of pocket expenses will be paid for outside of the PeachE website.

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Last minute bookings (2)

It is very frustrating to have a freelancer cancel a booking at the last minute.  You can use the last minute booking capability in PeachE assist you in being able to quickly book another freelancer.

When making a last minute booking make sure to tick the ‘Last Minute’ checkbox for each booking request that will be bundled into the single service that you require. The first freelancer to accept your booking will be your successful freelancer for your event. 

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With PeachE you can increase the chances of finding a freelancer for you last minute requirements by sending out multiple booking requests for the same job.  The first freelancer to accept your booking will be your freelancer for your event. 

When making a last minute booking make sure to tick the ‘Last Minute’ checkbox for each booking request that will be bundled into the single service that you require.

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Your PeachE account (2)

PeachE will send a reminder email an hour before the start time each booking.  Please regularly check your calendar in the PeachE website to make sure that you are aware of all upcoming bookings.

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If you are not able to work for a period of time then you can put your account on hold so that you are not returned in any searches during this period.  Go to ‘Settings’ and click on the slider button to deactivate your account.

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Privacy on PeachE (2)

The information that you supply as part of the verification process (e.g. drivers license) is not stored by PeachE on our platform.  The information is checked by a reputable third party verification provider (VixVerify).

Any other personal information will not be used for any other purpose as we want to maintain the anonymity of our users as much as possible. We have a comprehensive privacy policy that you can read by clicking here.

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You will enter a Display Name during the sign up process that will displayed to other users when you are on the PeachE website.  Your first and last name will not be able to be viewed by other users.  

Any transaction from a debit/credit card will be billed from a third party payment provider and any text description will not refer to PeachE. All users can choose who can view their profile picture and any other uploaded photos. 

The three options are:  ‘Anyone can see your photos’, ‘only registered users can view your photos’ or ‘only verified users can view your photos’.  Or you can choose not to upload a photo at all. 

However, this is not recommended for freelancers as it will most likely impact the likelihood of receiving bookings.

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Payments on PeachE (2)

The payment method depends on the selection made by the freelancer you are booking.  You will be notified of the payment method during the booking process. 

Note that even if the freelancer asks to be paid in cash at the time that the service is to be performed that the service fee paid to PeachE will still be required to be paid by credit card.

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As a freelancer you can choose to be paid into a bank account or accept cash at the time of the booking.  You can choose your primary payment method in the ‘Payout Preference’ tab in ‘Payment Preferences’. 

Note that if you select cash as your primary payment method then you will not be covered by our cancellation policy.

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Safety on PeachE (2)

Promoting safety for both our freelancers and customers is very important to us.   We want to foster an environment that everyone feels comfortable in dealing with other users of the PeachE website.

The verification process is used to check that users are over 18 and are a legal resident (or visitor) of Australia.

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Although we can’t guarantee the safety of freelancers who use our site to offer their services, safety is extremely important to us and we have implemented a number of safety measures within the platform to weed out any bad actors. 

It is also up to you to make sure you don’t put yourself in any potentially dangerous situations when performing a job.

As a peer to peer network there will be a two-way review system where Freelancers can also leave reviews for customers. It is a requirement that all customers are verified through a reputable third party verification provider. 

We only allow customers to communicate with freelancers once the freelancer has accepted the customer’s booking request.  Once the booking ends, the customer will no longer be able to message the freelancer.

All users can choose who can view their profile picture and any other uploaded photos.  The three options are:  ‘Anyone can see your photos’, ‘only registered users can view your photos’ or ‘only verified users can view your photos’.

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Messaging another user (2)

PeachE has restricted the ability to message a Freelancer until the booking has been approved.  For now though can you please put your question(s) in the Additional Details text field that is sent along with a booking request.

Let the adult entertainment freelancer know not to accept the booking request if they are not able to meet your requirements.

If the freelancer does accept your request and your booking is more than 5 days from the start of the event you can cancel the approved booking without charge.

If you are making a booking within 5 days and the freelancers accepts when your conditions were not met than let us know and we can refund the booking amount.

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We realise that we may have been a bit restrictive on not allowing customers to chat with freelancers before sending a booking request.  We are looking to change that over time.

For now though can you please put your question(s) in the Additional Details text field that is sent along with a booking request.  Let the adult entertainment freelancer know not to accept the booking request if they are not able to meet your requirements.

If the freelancer does accept your request and your booking is more than 5 days from the start of the event you can cancel the approved booking without charge.

If you are making a booking within 5 days and the freelancers accepts when your conditions were not met than let us know and we can refund the booking amount.

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Searching for a Freelancer (3)

The PeachE search engine will only return freelancers that are available at the time of your event, willing to travel to your location and meet the search criteria you entered. 

Try searching for another service and/or category if you are not able to find a freelancer to perform your preferred service.

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There may be a few reasons why you are not able to be return in search results?

  • You are not returned in your own searches so if you would like to see your profile then log out of your account and search again.
  • Make sure that you have added a payout method in Payment Preferences -> Payout Preference.
  • The ‘Distance willing to travel’ that you have entered in My Services is within the search location that you entered.
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Simply know the time and place of your event, your budget and what services you would like and you’re good to go!  Click on the PeachE logo on the top left of the website to be taken to the home (search) page.

Only freelancers who match your search criteria will be displayed in the search results. By clicking on a search result you can then view more detailed information on the freelancer, such as their bio, previous reviews and the services they offer.

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Cancelling a booking (4)

If there are extenuating circumstances that result in you having to cancel a booking then please check our extenuating circumstances policy.  There are only a limited number of reasons that will be considered and PeachE will resolve each submission on a case by case basis.

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A freelancer can cancel a booking that they have previously accepted by clicking on the Cancel button against the booking in the ‘Upcoming’ tab in ‘My Bookings’. 

However there is a cancellation fee associated when cancelling an approved booking.  The fee depends on when the booking was cancelled.  Click here to view the PeachE cancellation policy.

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A customer can cancel an approved booking by clicking on the ‘Cancel’ button against the booking in the ‘Approved’ tab in ‘My Bookings’.  However there is a cancellation fee associated when cancelling an approved booking. 

The fee depends on when the booking is cancelled.  Click here to view the PeachE cancellation policy.

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A customer can cancel a booking request before it has been accepted by the freelancer by clicking on the ‘Cancel Request’ button against the booking in the ‘Awaiting’ tab in ‘My Bookings’. 

There isn’t a cancellation fee associated when cancelling a booking request.

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Feedback and reviews (4)

It is disappointing to hear that the freelancer did not turn up to your event.  You are able to raise a dispute for up to two hours after the end time of the event.  PeachE will work to resolve the matter and if it is determined in your favour your payment will be refunded.

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PeachE aims to improve the services provided by freelancer adult party entertainers so it is disappointing for us that you felt that the service that was provided by the freelancer was not up to your expectations. 

You are able to provide feedback on the freelancer in the ‘Completed’ tab in ‘Transaction History’.  Feedback is extremely important in improving the quality of the services provided by PeachE freelancers so you are encouraged to leave honest feedback at the end of every successful completed service. 

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It is unfortunate that you felt that the service that was provided by the freelancer was not up to your expectations.  You are able to provide feedback on the freelancer in the ‘Completed’ tab in ‘Transaction History’. 

Feedback is extremely important in improving the quality of the services provided by PeachE freelancers so you are encouraged to leave honest feedback at the end of every successful completed service.

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We want to promote a culture of mutual respect for all users on the site so we encourage customers to treat freelancers with the respect they deserve.  Customers are also responsible for the behaviour of any guests at their event.

Please make sure to leave honest feedback on the behaviour of customers during all events that you attend. 

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Why PeachE and how to join (8)

The price that you charge for your services is entirely up to and you will need to consider such factors as your experience, your willingness to work and the quality of the feedback you have received on the PeachE website.  However, we do suggest that you take into consideration the pricing of the typical entertainment agency. 

We want to ensure the best possible outcome for both customers and freelancers so we recommend that the price you set is somewhere in between what you would make if you worked for an agency and the final price the agencies charges to the customer.  That way both you and the customer benefit which is a great result for all involved!   

For example, if you would normally take home $100 per hour for a service and the agency charges the customer $160 per hour, then somewhere around $120 would be a reasonable price.  A PeachE customer would be charged at the most $142 per hour (once the commission is included) and therefore everyone wins!

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Great! We will have a referral program that rewards you and your friend – an excellent way to start you PeachE experience.  You and your friend will both receive a $15 bonus that can be used towards your next booking as a customer or be included on your next payout as a freelancer.

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There is no joining fee associated with PeachE for either customers or freelancers.  You will be able to create a profile, set your preferences and be available to accept or make bookings immediately.

The only fees that will apply will be a small booking fee that PeachE will charge for each successful transaction.

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This all depends on your availability, the price you charge for your services and most importantly the feedback you have received from previous jobs. PeachE is a peer to peer marketplace where customers can leave reviews for each and every job you perform.

Higher ratings obviously lead to more interest and the potential to charge higher rates.  Given that the fees PeachE charges are relatively low (a Service Fee of between 10-18% is added to the price charged by freelancers), you have the potential to earn much more than working an adult entertainment agency.

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PeachE is a peer to peer adult entertainment marketplace where you create your own profile as a freelancer for the services you are willing to provide. You dictate the price, payment method and your availability. At the moment we are offering a marketplace for exotic dancing, waitering and poker dealing.

Customers will be able to search for freelancers who match the criteria for their event (e.g. bucks or hens party).  Customers will be able to view your profile and reviews from previous customers.

If they are interested in booking your services they will send a booking request for your approval.   PeachE will add a small service (booking) fee for each successful transaction. 

You will be your own boss.  You can choose to work as often, or as little as you like and what price to charge for your services – all in a safe and secure platform.

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PeachE is a peer to peer adult entertainment marketplace where you can quickly and easily book online a freelancer for you next event. At the moment we are offering an online marketplace for exotic dancing, waitering and poker dealing.

You will be able to search for freelancers who match the criteria for your event (e.g. a bucks or hens party).  You will be able to view a freelancer’s profile and reviews from previous customers.

If you are interested in booking the freelancer’s services you can send a booking request to the freelancer for their approval.   PeachE will add a small service fee for each successful transaction.

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If you would like to offer you services on PeachE as a freelancer than you sign up on the home page using the Sign Up Freelancer link in the header and fill out the registration form.  

Make sure to enter you correct details as these will be used during the short verification process.  Your private information will not be displayed on the website.  

Your Display Name will be the only visible information to other users on the site.

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Are you willing to provide adult party entertainment services and take control of your time and income??  If the answer is ‘YES’, then sign up to PeachE as a freelancer! 

There is no hiring process at PeachE as you are not our employee and we are not your employer…you work on your own terms! Simply sign up as a freelancer, create a profile, choose the services you want to offer and set your availability.

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